Terms and conditions

These Terms govern

• the use of this Website and

• any other Agreement or legal relationship with the Data Controller

in a binding manner. Capitalized expressions are defined in the relevant section of this document.

The User is kindly asked to read this document carefully.

 

The entity responsible for this Website is:

Baldi Srl - VAT and Tax Code 01667640476 - REA PT-0169250 Via Bologna 2 - 51039 Quarrata (PT) - Italy

Data Controller's email address: info@baldiflex.it

 

At a glance

• Please note that certain provisions of these Terms may only apply to specific categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each relevant clause. If not mentioned, the clauses apply to all Users.

• The right of withdrawal applies only to European Consumers.

Terms of Use

Unless otherwise specified, the terms of use of this Website set out in this section have general validity.

Additional terms of use or access applicable in particular situations are expressly indicated in this document.

By using this Website, the User declares that they meet the following requirements:

 

Registration

To use the Service, the User can open an account by providing all the requested data and information completely and truthfully.
It is possible to use the Service even without registering or creating an account. However, in such cases, certain functions may not be available.

It is the Users' responsibility to keep their access credentials secure and maintain their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on this Website.

By creating an account, the User agrees to be fully responsible for any activity carried out with their access credentials.
Users are required to immediately and unequivocally inform the Owner through the contacts indicated in this document if they believe their personal information, such as the User account, access credentials, or personal data, has been violated, unlawfully disclosed, or stolen.

Account closure

The User is free to close their account and cease using the Service at any time by following this procedure:

• By contacting the Owner at the contacts in this document.

Account suspension and cancellation

The Owner reserves the right to suspend or cancel a User's account at any time at its sole discretion and without notice, if it deems it inappropriate, offensive, or contrary to these Terms.

The suspension or cancellation of the account does not give the User any right to compensation, refund, or indemnity.

The suspension or cancellation of an account due to reasons attributable to the User does not exempt the User from paying any applicable fees or prices.

Content on this Website

Unless otherwise specified or clearly recognizable, all content available on this Website is owned by or provided by the Owner or its licensors.

The Owner takes utmost care to ensure that the content available on this Website does not violate applicable laws or third-party rights. However, it is not always possible to achieve this result.
In such cases, without prejudice to the rights and claims legally exercisable, Users are requested to address the related complaints to the contacts specified in this document.

Rights on the content of this Website

The Owner holds and expressly reserves all intellectual property rights on the aforementioned content.

Users are not authorized to use the content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/alienating to third parties, or creating derivative works from the content available on this Website, or allowing third parties to undertake such activities through their User account or device, even without their knowledge.

Where expressly indicated on this Website, the User is authorized to download, copy, and/or share certain content available on this Website exclusively for personal and non-commercial purposes and provided that the attribution of authorship of the work as well as the indication of any other relevant circumstance required by the Owner is observed.

The limitations and exclusions provided by copyright law remain unaffected.

Access to external resources

Through this Website, Users may have access to resources provided by third parties. Users acknowledge and agree that the Owner has no control over such resources and therefore is not responsible for their content or availability.

The conditions applicable to resources provided by third parties, including those applicable to any rights granted on content, are determined by those third parties themselves and governed by their respective terms and conditions or, in their absence, by law.

Permitted use

This Website and the Service may only be used for the purposes for which they are offered, according to these Terms and under applicable law.

It is the sole responsibility of the User to ensure that the use of this Website and/or the Service does not violate laws, regulations, or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measures to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, terminate contracts, report any censurable activity carried out through this Website or the Service to the competent authorities - e.g., judicial or administrative authorities - whenever the User engages in or is suspected of engaging in:

• violations of laws, regulations, and/or the Terms;

• infringements of third-party rights;

• acts that may significantly harm the legitimate interests of the Owner;

• offenses against the Owner or a third party.

Terms and conditions of sale

Paid Products

Some of the Products offered on this Website as part of the service are paid.

The rates, duration, and conditions applicable to the sale of such Products are described below and in the respective sections of this Website.

Product description

Prices, descriptions, and availability of Products are specified in the respective sections of this Website and are subject to change without notice.

Although the Products on this Website are presented with the highest technically possible accuracy, the representation on this Website by any means (including, as applicable, graphic materials, images, colors, sounds) is to be understood as a mere reference and does not imply any warranty regarding the characteristics of the purchased Product. In particular, the colors and quilting patterns of the Products may vary based on production needs and stock availability, while the main features of the products will remain unchanged.

The features of the selected Product will be specified during the purchase process.

Purchase process

Each phase, from product selection to order submission, is part of the purchase process.

The purchase process includes the following steps:

• Users are requested to choose the desired Product and verify their purchase selection.

• After reviewing the information visible in the purchase selection, Users can place the order by submitting it.

Order submission

Submitting the order entails the following:

• Submitting the order by the User concludes the contract and creates the User's obligation to pay the price, taxes, and any additional charges and expenses, as specified on the order page.

• If the purchased Product requires active contribution from the User, such as providing information or personal data, specifications, or special requests, submitting the order also obliges the User to cooperate accordingly.

• Once the order is submitted, Users will receive an order receipt confirmation.

All notifications related to the above-described purchase process will be sent to the email address provided by the User for this purpose.

Prices

During the purchase process and before submitting the order, Users are duly informed of all fees, taxes, and costs (including any shipping charges) that will be charged to them.

Prices on this Website:

• include all applicable fees, taxes, and costs.

Payment methods

Details regarding accepted payment methods are highlighted during the purchase process.

Some payment methods are subject to additional conditions or incur extra costs. Detailed information is provided in the relevant section of this Website.

Retention of title

Until full payment of the purchase price is received by the Owner, the User does not acquire ownership of the ordered Products.

Delivery

Deliveries are made to the address indicated by the User and in the manner specified in the order summary.

At the time of delivery, Users must check the contents of the package and promptly report any anomalies to the contacts provided in this document or as described in the delivery note.

For any reports, packaging, leaflets, labels, and original packaging are also valid and must be kept until the shipment content is properly verified.

In the case of vacuum-packed products, opening is required within 5 days of delivery, otherwise warranty terms will be voided.

Users may refuse to accept the package if it is visibly damaged.

Delivery can take place in the countries or territories specified in the relevant section of this Website.

Delivery times are indicated on this Website or during the purchase procedure.

Unless otherwise specified on this Website or agreed with the User, Products are delivered within thirty (30) days of purchase.

Failed delivery

The Owner is not liable in any way for delivery errors resulting from inaccuracies or omissions made by the User when completing the purchase order, nor for any damage or delays occurring after delivery to the courier if the latter was appointed by the User.

If the goods are not delivered or collected at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.

Unless otherwise specified, every delivery attempt from the second one onwards will be at the User's expense.

User Rights

Right of withdrawal

Unless an exception applies, the User may enjoy the right to withdraw from the contract within the specified period (usually 14 days) for any reason and without justification. The User can find more information about the right of withdrawal in this section.

Who is entitled to the right of withdrawal

Unless one of the exceptions listed below applies, Users acting as European Consumers are legally entitled to withdraw from contracts concluded online (distance contracts) within the period specified below for any reason and without justification.

Users who do not meet these requirements do not enjoy the rights described in this section.

Exercise of the right of withdrawal

To exercise the right of withdrawal, the User must send the Owner an unequivocal communication of their intention to withdraw from the contract.

To this end, the User may use the standard withdrawal form available in the definitions section of this document. However, the User is free to express their intention to withdraw from the contract in any other suitable form. To comply with the period within which the right must be exercised, the User must send the withdrawal declaration before the withdrawal period expires.

When does the withdrawal period expire?

• In case of purchase of goods, the withdrawal period expires 14 days after the day on which the User or a third party – appointed by them and different from the courier – takes possession of the goods.

• In case of purchase of multiple goods ordered together but delivered separately or in case of purchase of a single good composed of different lots or pieces delivered separately, the withdrawal period expires 14 days after the day on which the User or a third party – appointed by them and different from the courier – takes possession of the last of the goods, lots, or pieces.

• In case of purchase of customized goods, as per the provisions of Art. 59, letter c) of the Consumer Code, the terms for the application of the right of withdrawal expire.

Effects of withdrawal

The Owner refunds all payments received including, if made, those related to delivery costs to Users who have correctly exercised the right of withdrawal.

However, the additional cost resulting from the choice of a particular delivery method different from the cheapest standard delivery offered by the Owner will be borne by the User.

The refund is made without undue delay and in any case within 14 days from the day the Owner was informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, the refund is made using the same payment method used for the initial transaction. The User must not incur any cost as a result of the withdrawal.

… on contracts for the purchase of tangible goods

Unless the Owner has offered to collect the goods, the User is required to return them to the Owner or another person authorized by the Owner to receive them without undue delay and in any case within 14 days from the day on which they communicated their intention to withdraw from the contract.

The deadline is met if the delivery of the goods to the courier or another authorized person occurs before the expiration of the 14-day period described above. The refund may be withheld until the goods are received or until the User has provided proof of having returned them.

The User is responsible for the reduction in the value of the goods resulting from use of the goods other than what is necessary to establish their nature, characteristics, and functioning.

Return shipping costs are borne by the User.

Legal conformity warranty of the Product

Under European law, the seller guarantees the conformity of the goods sold for a minimum period of 2 years from delivery. Therefore, the seller is required to ensure that the purchased goods have the quality, functionality, or characteristics promised or reasonably expected for at least two years from the moment of delivery to the buyer.

If Users act as European Consumers, the legal conformity warranty of the goods applies to items available on this Website in accordance with the laws of the country where they habitually reside.

The national laws of that country may grant such Users broader rights.

In particular, Consumers residing in France may exercise conformity warranty rights within two years from delivery of the good without having to provide proof of the defect or non-conformity. The period during which the Consumer is exempt from providing proof is reduced to six months in the case of used goods.

By exercising the warranty right, the Consumer may choose to request replacement or repair of the defective good under the conditions specified in the French Consumer Code.

This legal conformity warranty applies regardless of any additional commercial warranty granted by the Owner.

The Consumer may also exercise the warranty right for hidden defects under the relevant provisions of the French Civil Code, choosing between withdrawal from the purchase and price reduction.

Consumers who do not act as European Consumers may enjoy conformity warranty rights under the laws of the country where they habitually reside.

Limitation of liability and indemnity

European Users

Indemnity

The User agrees to indemnify and hold harmless the Owner and its subordinates, affiliates, officers, agents, co-owners of the trademark, partners, and employees from any claim or demand – including, without limitation, legal fees and expenses – made by third parties due to or in connection with negligent behaviors such as the use or connection to the service, violation of these Terms, infringement of third-party rights or laws by the User, its affiliates, officers, agents, co-owners of the trademark, partners, and employees, to the extent permitted by law.

Limitation of liability for User activities on this Website

Except where otherwise specified and without prejudice to the applicable legal provisions regarding liability for product damage, any claim for compensation against the Owner (or any natural or legal person acting on their behalf) is excluded.

The foregoing does not limit the Owner's liability for death, personal injury or physical or mental integrity, damages resulting from breach of essential contractual obligations, such as obligations strictly necessary to achieve the purpose of the contract, and/or damages caused by willful misconduct or gross negligence, provided that the User's use of this Website was appropriate and correct.

Unless damages have been caused by willful misconduct or gross negligence or affect life and/or personal, physical or mental integrity, the Owner is liable only to the extent of typical damage for the type of contract and foreseeable at the time of conclusion.

General provisions

No implied waiver

The failure to exercise legal rights or claims arising from these Terms by the Owner does not constitute a waiver of such rights. No waiver can be considered final in relation to a specific right or any other right.

Service Interruption

To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or any other changes, giving appropriate notice to Users.

Within the limits of the law, the Owner reserves the right to suspend or completely terminate the Service. In case of termination of the Service, the Owner will ensure that Users can extract their Personal Data and information according to legal provisions.

Furthermore, the Service may not be available due to causes beyond the reasonable control of the Owner, such as force majeure events (e.g. strikes, infrastructure malfunctions, blackouts, etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit this Website or the Service in whole or in part without the prior written consent of the Owner, expressed directly or through a legitimate reseller program.

Privacy policy

Information on the processing of Personal Data is contained in the privacy policy of this Website.

Intellectual Property

Without prejudice to any more specific provisions contained in the Terms, intellectual and industrial property rights, such as copyrights, trademarks, patents and designs related to this Website are exclusively held by the Owner or its licensors and are protected under the laws and international treaties applicable to intellectual property.

All trademarks – word marks or figurative marks – and any other distinctive signs, trade names, service marks, illustrations, images or logos appearing in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under the laws and international treaties applicable to intellectual property.

Changes to the Terms

The Owner reserves the right to modify the Terms at any time. In such cases, the Owner will duly notify the Users of the changes.

The changes will affect the relationship with the User only going forward.

Continued use of the Service implies the User's acceptance of the updated Terms. If the User does not wish to accept the changes, they must cease using the Service. Failure to accept the updated Terms may result in either party having the right to withdraw from the Agreement.

The previous applicable version continues to govern the relationship until acceptance by the User. This version can be requested from the Owner.

Any changes to these Terms will be communicated in writing at least one month before becoming effective. If the Consumer does not accept the modified Terms, they have the right to withdraw from the Agreement without prejudice and without any right to compensation within four months from the date the changes to the Terms became effective.

Contract assignment

The Owner reserves the right to transfer, assign, dispose of, novate, or subcontract some or all rights and obligations under these Terms, taking into account the legitimate interests of the Users.

The provisions relating to the modification of these Terms apply.

The User is not authorized to assign or transfer their rights and obligations under the Terms without the written consent of the Owner.

Contacts

All communications regarding the use of this Website must be sent to the contacts indicated in this document.

Severability clause

If any provision of these Terms is or becomes null or ineffective under applicable law, the nullity or ineffectiveness of that provision does not affect the validity and effectiveness of the remaining provisions, which therefore remain valid and effective.

USA users

Any invalid or ineffective provision will be interpreted and adapted as necessary to make it valid, effective, and consistent with the original purpose.
These Terms constitute the entire agreement between the User and the Owner regarding the subject matter governed and prevail over any other communication, including any prior agreements, between the parties concerning the subject matter governed.
These Terms will be enforced to the fullest extent permitted by law.

European users

If any provision of these Terms is or becomes null, invalid, or ineffective, the parties will endeavor to amicably identify a valid and effective provision to replace the null, invalid, or ineffective one.
In case of failure to agree within the aforementioned terms, if permitted or provided by applicable law, the null, invalid, or ineffective provision will be replaced by the applicable legal regulation.

Without prejudice to the above, the nullity, invalidity, or ineffectiveness of a specific provision of these Terms does not entail the nullity of the entire Agreement, unless the null, invalid, or ineffective provisions within the Agreement are essential or of such importance that the parties would not have entered into the contract had they known the provision would be invalid, or in cases where the remaining provisions would impose an excessive and unacceptable burden on one of the parties.

Applicable law

The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document, regardless of conflict of law rules.

Jurisdiction

The exclusive jurisdiction to hear any dispute arising from or in connection with the Terms lies with the court of the place where the Owner is established, as indicated in the relevant section of this document.

Dispute resolution

Amicable dispute resolution

Users can report any disputes to the Owner, who will try to resolve them amicably.

Without prejudice to the Users' right to take legal action, in case of disputes concerning the use of this Website or the Service, Users are requested to contact the Owner at the contact details provided in this document.

The User may send a complaint to the Owner's email address indicated in this document, including a brief description and, if applicable, the details of the order, purchase, or account involved.

The Owner will process the request without undue delay and within 21 days of receipt.

Consumer Dispute Resolution Platform

The European Commission has introduced an online platform for alternative dispute resolution that facilitates the out-of-court settlement of disputes relating to and arising from online sales and service contracts.

Therefore, every European Consumer can use this platform to resolve any dispute arising from contracts concluded online. The platform is available here.

Definitions and legal references

This Website (or this Application)

The structure that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User governed by the Terms.

Commercial User

Any User who does not meet the definition of Consumer.

European (or Europe)

Defines a User physically present or with legal headquarters in the European Union, regardless of nationality.

Standard withdrawal form

Addressed to:

Baldi Srl - VAT and Tax Code 01667640476 - REA PT-0169250 Via Bologna 2 - 51039 Quarrata (PT) - Italy
info@baldiflex.it

Hereby I/we notify the withdrawal from my/our sales contract of the following goods/services:

_____________________________________________ (insert here a description of the goods/services from which you intend to withdraw)

• Ordered on: _____________________________________________ (insert the date)
• Received on: _____________________________________________ (insert the date)
• Consumer(s) name:_____________________________________________
• Consumer(s) address:_____________________________________________
• Date: _____________________________________________

(sign only if this form is notified in paper version)

Owner (or We)

Refers to the natural or legal person who provides this Website and/or offers the Service to Users.

Product

A good or service purchasable through this Website, such as a physical good, digital files, software, booking services, etc.

The sale of a Product may be part of the Service, as defined above.

Service

The service offered through this Website as described in the Terms and on this Website.

Terms

All conditions applicable to the use of this Website and/or the provision of the Service as described in this document as well as in any other document or agreement linked to it, in the most updated version respectively.

User (or You)

Refers to any natural person who uses this Website.

Consumer

Any natural person who, as a User, uses goods or services for personal purposes and, in general, acts for purposes unrelated to their entrepreneurial, commercial, artisanal, or professional activity.

 

 

Terms and Conditions of the "365 nights trial" promotion

Offer by Baldi Srl

REA Number: PT - 0169250

Headquartered at Via Bologna 2, 51039 Quarrata (PT), Italy

1. Scope of application and products subject to the "365 nights trial" promotion

The "365 nights trial" promotion will apply to purchases made by end Customers (meaning natural persons, of legal age or otherwise legally capable, who purchase the promoted products, as indicated below, for purposes unrelated to any entrepreneurial, commercial, artisanal, or professional activity carried out - "Customer/s").

 

The products subject to the promotion are:

• Mojito mattress from the Memory line

• Fluttuo mattress from the Hybrid Sport line

• Bros mattress from the Hybrid line

• Natura mattress from the Latex line

• Higel mattress from the Gel line

The promotion applies only to purchases made with the standard 22% VAT. Baldiflex mattresses purchased under other VAT regimes (e.g., reduced 4% VAT) are not eligible for the promotion. It is not valid for products with sizes different from those provided on the baldiflex.it Website, but requested "custom-made" by the Customer.

2. Territory

The “365 nights trial” promotion is valid for purchases made within the Italian national territory through the e-commerce channel of the website baldiflex.it

3. Duration

The “365 nights trial” promotion is valid until December 31, 2022, and the possibility to obtain the related replacement will be valid for 365 days from the product delivery date.

4. Promotion conditions

The Customer who purchases one of the products on the baldiflex.it e-commerce site (purchases made on other sites or marketplaces are excluded) has the possibility to return it within 365 days from the date of receipt, except in the case of a customer error in choosing the mattress size, and obtain in replacement one of the mattresses mentioned in point 1.

The replacement involves managing a financial adjustment if a more expensive product is requested or a refund of the difference via store credit if a lower-priced product is requested (the calculation is based on the price difference of the mattresses at the time of the order).

The customer is entitled to only one replacement: once made, no further free replacements or refunds of any kind will be possible.

The replacement can only take place if the returned mattress is intact and clean.

Any partial refund via store credit, in case other products are purchased in the same order, will apply only to the Mattress referred to in point 1. Any replacements of other accessories will be subject to the market conditions present on the website at the time of the request.

No refund can be requested for free or discounted products.

The replacement products subject to the Promotion will be shipped at no additional cost.

It will be possible to take advantage of the “365 nights trial” Promotion starting from the fifteenth day after receiving the product.

The products chosen as replacements are not covered by the “365 nights trial” promotion, and the promotion can only be activated once per household. The Customer who wishes to participate and subsequently benefit from the “365 nights trial” Promotion must strictly follow the instructions and conditions outlined below. The replacement product must have the same dimensions as the product being replaced.

5. The promotion will be managed through the baldiflex.it portal

If the Customer wishes to take advantage of the replacement option offered by the “365 nights trial” Promotion, they must do so by accessing the website www.baldiflex.it, Returns and Replacements, and then Customer Service Returns and Replacements. After filling out the form with name and surname, e-mail, phone number, order number, and uploading photos of the mattress condition, they will be contacted by the Customer Care department of Baldi Srl.

The above procedure is essential in order to obtain the replacement.

Without proof of purchase, it will not be allowed to apply the promotion even if the purchase was made during the promotion period.

6. Conditions of the product subject to the promotion

The Customer who intends to activate and benefit from the “365 nights trial” promotion and, therefore, return the product and obtain a replacement, must request it from Baldi Srl through the indicated procedure. Upon receiving confirmation of the return being entered into the system, the Customer must: proceed as indicated in article 7 below. Acceptance of the return and, therefore, the application of this promotion will be confirmed at Baldi Srl's sole discretion, which also reserves the right to request any video-photographic material for verification of the product's condition, only if the product is returned in perfect condition and in any case in conditions compatible with normal use according to its intended purpose and carried out according to the “diligence of a good family father” and only if provided with original packaging if initially shipped uncompressed.

If the return does not comply with the above specifications (damaged, dirty products, without packaging and in any case not properly maintained) and therefore the return is not acceptable, no refund or replacement will be granted, and the new product given as replacement, if already shipped by Baldi Srl, will be fully charged to the Customer with shipping costs borne by the Customer.

7. Terms and conditions of the replacement

If the conditions of the “365 nights trial” Promotion are met, the return of the product to be returned will be authorized and the delivery of the new product will be made according to agreements with the Customer.

The return of the product will be at the Customer's expense, who may carry it out at their own care and by the method they prefer, after receiving confirmation of the request being entered into the system. The product must be packed by the Customer in the original packaging if initially shipped uncompressed. Baldi Srl will not be responsible in any way for damages resulting from the return transport of the returned product.

The returned product will be evaluated by the Quality Control Department and if it is found non-compliant, full charge will be applied also for the replacement product at the current list price.

This promotion cannot be combined with other promotions related to Baldiflex® mattresses except for the standard commercial policy and Baldiflex 0% Interest Financing. The promotion can be combined with discounts and promotions related to pillows and accessories, but is valid only for the products listed in point 1 of this document.

8. Promotion and payment with financing

The Customer may request the replacement according to the Promotion terms, but it will be granted - after quality check - only if the list price of the replacement product is equal to or higher than that of the initially chosen Baldiflex mattress.

If the replacement product has a list price higher than that of the original purchase, the price difference must be paid by the Customer through an additional payment. Partial refunds will not be granted. With the replacement of the original mattress, the financing operation will remain in effect and continue, as provided by the related contract, applying to the replacement product.

9. Payment methods for the promotional product

Products purchased with the “365 nights trial” promotion can be paid with all payment methods normally offered by Baldiflex. It is reiterated that in case of financing choice and payment with PayPal, refunds will not be possible, only replacement as previously described.

 

Secure Purchase Guarantee – Service Terms

The Secure Purchase Guarantee is an optional service purchasable exclusively together with the purchase of a mattress. It allows the customer to replace the purchased mattress with another model of equal or higher value, according to the following terms:

Available options:

1 - Secure Purchase Guarantee 30 Days

The customer is entitled to a 30-day trial. Within this period, you can request only one free replacement of the mattress with another of equal or higher value. The collection of the original mattress and delivery of the new product are included.

2 - Secure Purchase Guarantee 100 Days

The customer is entitled to a 100-day trial. Within this period, you can request only one free replacement of the mattress with another of equal or higher value. The collection of the original mattress and delivery of the new product are included.

Conditions:

The mattress to be replaced must be intact, clean, and in conditions that allow its collection. The replacement is valid only for a product of equal or higher value. In case of exchange for a product of higher value, the customer must pay the price difference. The service does not provide refunds but exclusively the replacement of the mattress. The Secure Purchase Guarantee is non-refundable and void in case of damage or improper use of the product.

 

Last updated: May 7, 2025

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